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Lawsuit claims Deloitte-run computer system in Florida cut off Medicaid benefits for new mothers


Deloitte, a global consulting firm, has come under fire for its management of Medicaid systems in Florida. The firm has received over $100 million in contracts to operate these systems, but it has been plagued with problems and complaints.

Many Medicaid recipients in Florida have reported issues with Deloitte’s system, including delayed payments, lost documentation, and difficulties accessing care. This has caused frustration and hardships for those relying on Medicaid for their healthcare needs.

In a recent report, the state’s healthcare agency found that Deloitte’s system was not meeting performance standards and was causing delays in processing claims. The agency has expressed concern over the firm’s ability to effectively manage the Medicaid systems and has been in talks to potentially terminate the contract with Deloitte.

Deloitte has acknowledged the problems with its system and has vowed to make improvements. The firm has promised to increase staffing levels and enhance training for employees to better handle the workload and improve customer service.

Despite these efforts, many are still skeptical of Deloitte’s ability to effectively manage the Medicaid systems in Florida. Advocacy groups and lawmakers have called for more oversight and accountability to ensure that taxpayer funds are being properly used and that Medicaid recipients are receiving the care they need.

As the situation continues to unfold, there will likely be more scrutiny and pressure on Deloitte to address the issues with its Medicaid management systems in Florida. The firm will need to work diligently to regain the trust of the state and those relying on Medicaid for their healthcare needs.

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Photo credit www.miamiherald.com

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